OUR COMMITMENT TO EVERY PERSON

Everyone Is Welcome. Period.

No Religious Requirements. No Discrimination.
No Conditions on Human Dignity.

At Micah Mission and the H.U.B., we believe every person deserves to be 
welcomed, respected, and treated with dignity.
Every race. Every religion. Every identity. Every background. Every circumstance.

We are a Christian organization, and our faith inspires everything we do.
But we want to make something absolutely clear:
You do not have to be Christian. You do not have to believe in God. 
You do not have to share our beliefs, values, or religious convictions.
You do not have to pray, attend worship, listen to a religious message, 
or participate in any spiritual activity to receive available assistance.
You do not have to explain or defend what you believe - or what you don't believe.

Your identity does not determine your worth. Your beliefs do not determine your welcome. 
And religious participation does not determine your access to our services.

Our faith is the reason we open our doors. It will never be a reason we close them to anyone.

What Our Commitment Means

At Micah Mission and the H.U.B.:
  • Everyone is welcome. We are committed to providing services without unlawful discrimination based on race, religion, sex, sexual orientation, gender identity, disability, national origin, immigration status, or other protected characteristics.
  • Faith is never required. No one must believe in God, share our Christian faith, or participate in religious activities to receive otherwise available assistance.
  • Spiritual participation is voluntary. Prayer, spiritual conversations, and faith-based gatherings are offered only as opportunities for those who freely choose to participate.
  • Assistance is never used as religious leverage. We do not withhold, delay, prioritize, or condition services based on religious beliefs or participation.
  • Dignity and respect are nonnegotiable. Every person deserves compassionate treatment, regardless of background, identity, circumstances, or beliefs.
Available services remain subject to legitimate program eligibility, capacity, safety requirements, and applicable law.

OUR NONDISCRIMINATION commitment

Everyone Means Everyone.

No exclusions based on identity, beliefs, background, or circumstances.

At Micah Mission and the H.U.B., we believe that every person possesses inherent dignity and worth. That dignity does not depend on someone's identity, beliefs, background, circumstances, or agreement with us.
Our commitment to nondiscrimination is not limited to a statement on our website. It is a standard we expect to be reflected in how we welcome people, provide services, build relationships, and respond to the needs of our community.
We do not believe compassion should be reserved for certain people. We do not believe someone should have to fit a particular identity, religious tradition, or set of beliefs to receive assistance. And we do not believe a person's circumstances should determine whether they deserve respect.
At Micah Mission, everyone means everyone.

Who We Welcome and Serve

What This Means in Practice

Micah Mission and the H.U.B. are committed to providing community services without unlawful discrimination.

We welcome and serve people regardless of:
  • Race, color, ethnicity, or ancestry
  • National origin, nationality, or language
  • Religion, religious affiliation, religious beliefs, or nonbelief
  • Sex, sexual orientation, gender identity, or gender expression
  • Age or disability
  • Marital status or family circumstances
  • Citizenship or immigration status
  • Housing status or economic circumstances
  • Employment status or source of income
  • Personal history or life circumstances
  • Any other characteristic protected by applicable law

These commitments apply to our community services, including meals, clothing, hygiene assistance, resource connections, referrals, hospitality, and other available programs.

No one will be denied otherwise available assistance because they believe differently, identify differently, come from a different background, or face different circumstances.
A Genuine Welcome
Every person should be greeted and treated with dignity, courtesy, and respect - without assumptions or judgments based on identity, beliefs, or circumstances.

Fair Access to Services
Available assistance is provided according to legitimate program requirements, individual needs, capacity, safety considerations, and applicable law - not personal prejudice or religious preference.

No Religious Conditions
No one is required to believe in God, identify as Christian, participate in prayer, attend worship, or agree with our religious teachings to receive otherwise available assistance.

Respect for Personal Identity
We respect each person's identity, background, religious beliefs or nonbelief, and right to be treated fairly.

No Preferential Treatment Based on Belief
Sharing Micah Mission's Christian faith does not provide preferential access to assistance. Holding different beliefs - or no religious beliefs - does not reduce access.

The Right to Raise Concerns
Individuals may raise concerns about discrimination or inappropriate treatment without fear of retaliation or loss of otherwise available services.

Equal Welcome. Fair and Consistent Service.

  • Our welcome is unconditional. Our services are provided fairly and without discrimination.
  • Individual programs may have legitimate requirements related to their purpose, eligibility, available resources, capacity, safety, or applicable law.
  • These requirements will be administered fairly and consistently.
  • They will never be used as a pretext for discrimination or religious exclusion.
  • We are committed to making reasonable accommodations when required by law and to treating every person with dignity, including when a particular service is unavailable.
  • No one should ever confuse a limitation in available resources with a limitation on their worth or their welcome.

Dignity Is Not Something You Have to Earn.

We do not determine someone's worth by their identity.
We do not measure someone's dignity by their circumstances.
We do not decide who deserves compassion based on whether they agree with us.

At Micah Mission and the H.U.B., every person deserves to
be seen, valued, respected, and welcomed.

OUR NON-PROSELYTIZING POLICY

Our Faith Is Our Motivation.
It Is Never Someone Else's Obligation

Compassion without religious pressure.
Assistance without religious requirements.

  • Micah Mission is a Christian, faith-rooted nonprofit organization. Our faith shapes our mission, inspires our compassion, and calls us to serve our neighbors with justice, mercy, and humility. But our faith is never a requirement placed upon the people we serve.
  • We do not believe anyone should have to listen to a religious message, participate in prayer, express religious agreement, or adopt our beliefs to receive assistance.
  • We also recognize that people seeking help may be experiencing vulnerability, hardship, uncertainty, or difficult personal circumstances. Those circumstances must never be used as an opportunity to pressure someone toward religious participation or conversion.
  • Our responsibility is to provide assistance with dignity, respect, and without religious coercion.

Our Official Non-Proselytizing Commitment

  • Micah Mission prohibits religious coercion, pressure, and proselytizing during the provision of community services and assistance.
  • Staff, volunteers, leadership, and representatives acting on behalf of Micah Mission will not initiate religious appeals, invitations to prayer, requests for religious participation, or efforts to encourage religious conversion while distributing assistance or providing community services.
  • No individual will be required, expected, or pressured to adopt Micah Mission's Christian beliefs, participate in religious activities, or express religious agreement as a condition of receiving assistance.
  • Micah Mission will not withhold, delay, reduce, prioritize, or otherwise influence access to available services based on an individual's religious beliefs, religious affiliation, or willingness to participate in religious activities.
  • When an individual voluntarily requests prayer, spiritual encouragement, or a conversation about faith, staff and volunteers may respond respectfully, without pressure or coercion.
  • Such participation must remain entirely voluntary and may be declined or discontinued at any time.
  • Religious belief, nonbelief, participation, or nonparticipation will never determine a person's access to otherwise available services.

What We Will Never Require or Do

What Voluntary Spiritual Care Means

At Micah Mission and the H.U.B., we will never:

Require Religious Belief
Require anyone to believe in God, identify as Christian, share our religious convictions, or agree with our teachings.

Require Religious Participation
Require prayer, worship, Bible study, religious instruction, spiritual counseling, or attendance at faith-based gatherings to receive assistance.

Use Assistance to Encourage Conversion
Use food, clothing, hygiene assistance, referrals, or other community services as leverage to encourage religious participation or conversion.

Initiate Religious Appeals During Service Delivery
Initiate invitations to prayer, religious appeals, or efforts to persuade someone toward religious belief while providing community services.

Offer Preferential Treatment
Provide better treatment, additional assistance, or priority access because someone shares our faith or participates in religious activities.

Penalize Someone for Declining
Withhold assistance, criticize, shame, exclude, or treat someone differently because they decline prayer, religious conversations, or faith-based activities.


Compassion is not something people must earn through religious participation.
While we do not initiate religious appeals during service delivery, we recognize that some individuals may freely seek spiritual encouragement. When someone voluntarily expresses that interest, we may:

Respond to a Request for Prayer
Respectfully pray with someone who specifically requests prayer, without making that interaction a condition of assistance.

Listen to Spiritual Questions
Engage in a respectful conversation about faith when someone voluntarily initiates the discussion.

Offer Requested Spiritual Encouragement
Provide encouragement or spiritual support when requested, while respecting personal beliefs and boundaries.

Respect the Right to Decline
Immediately honor an individual's decision not to participate or to end a spiritual conversation.

Maintain Equal Access
Ensure that spiritual participation or nonparticipation never affects access to otherwise available assistance.

Respect Different Beliefs
Recognize that individuals may hold different religious convictions, practice other faiths, or have no religious beliefs.

Spiritual care is available by personal choice - not imposed through service delivery.

What This Means at the H.U.B.

Our non-proselytizing commitment applies throughout the delivery of Micah Mission's community services.

Community Meals
Meals and food assistance are not conditioned on prayer, worship, religious instruction, or participation in faith-based activities.

Clothing and Hygiene Assistance
Individuals receiving clothing, hygiene supplies, or other practical assistance are not expected or required to participate in religious conversations or activities.

Community Resources and Referrals
Access to information, resource connections, and referrals is not influenced by religious beliefs or willingness to participate in spiritual activities.

Hospitality and Community Connection
Staff and volunteers are expected to welcome individuals without initiating religious appeals or placing religious expectations on relationships formed through service.

Requests for Prayer or Spiritual Conversation
If someone voluntarily requests prayer or spiritual encouragement, staff and volunteers may respond respectfully, provided the interaction remains voluntary and does not interfere with fair access to services.

No one should ever feel that receiving help from Micah Mission comes with a religious expectation attached.

Faith-Based Gatherings Are Always Voluntary.

  • Micah Mission may offer clearly identified opportunities for prayer, inspirational messages, spiritual encouragement, and faith-based gatherings.
  • These activities reflect our Christian identity and are available to those who freely choose to participate.
  • Participation is never required to receive other available community services.
  • Our Sunday Evening gathering, Soup, Salad & Care for the Soul, includes an inspirational message rooted in our Christian faith.
  • Individuals are welcome to attend regardless of their religious beliefs or nonbelief.
  • No one is required to agree with the message, participate in prayer, or profess religious belief.
  • Choosing not to participate in a faith-based gathering will never affect someone's access to otherwise available assistance at Micah Mission or the H.U.B.
  • Where a funding agreement requires religious activities to be separated in time or location from funded services, Micah Mission will follow those requirements.

We Serve Because of What We Believe. Not Because of What You Believe.

  • Our Christian faith calls us to love our neighbors, extend mercy, pursue justice, and walk humbly.
    We believe those commitments are best demonstrated through genuine compassion and practical service.
  • We will never use someone's need for assistance as an opportunity to impose our religious beliefs.
  • We will never make participation in our faith a condition of receiving help.
  • And we will never treat someone as less deserving because they believe differently—or do not believe at all.

Our faith is the reason we open our doors. It will never be a reason we close them to anyone.

FREEDOM OF BELIEF & PERSONAL CHOICE

Your Beliefs Are Yours.
Your Dignity Is Never in Question.

The freedom to believe. The freedom to question.
The freedom to decline.

At Micah Mission and the H.U.B., we recognize and respect every person's freedom of belief, conscience, and personal choice. Some people come from deeply rooted Christian backgrounds. Others practice different religions.
Some are exploring questions about faith, spirituality, or the meaning of life. Some have experienced pain, rejection, or disappointment within religious communities. And some do not believe in God or have no interest in religious activities.
Every one of these individuals is equally welcome. We do not expect anyone to change their beliefs, adopt our convictions, or participate in our faith to receive assistance or become part of our community. We respect each person's right to make their own decisions about faith and spirituality.
Your beliefs are your own. Your dignity is not dependent on them.

Your Freedom of Belief Will Be Respected.

  • Micah Mission respects the right of every individual to hold religious beliefs, practice a different faith, have no religious beliefs, question religious teachings, or decline participation in spiritual activities.
  • No person is required to explain, defend, or disclose their religious beliefs or nonbelief to receive otherwise available services.
  • No person will be pressured to participate in religious activities or made to feel that participation is expected.
  • No person will receive preferential treatment because they share Micah Mission's Christian faith.
  • And no person will receive less favorable treatment because they do not.
  • Religious belief, nonbelief, and personal spiritual choices will never determine someone's worth, welcome, or access to otherwise available assistance.

The Freedom to Believe Differently.

The Freedom Not to Believe.

You are welcome whether you are Christian, follow another religion, identify as spiritual but not religious, or hold beliefs different from those of Micah Mission. You do not have to agree with our religious teachings, participate in our traditions, or adopt our convictions. Different beliefs do not mean different treatment.

You are equally welcome if you are atheist, agnostic, uncertain about faith, or simply have no interest in religion. We will not question your worth, challenge your right to receive assistance, or treat you differently because you do not believe in God. You do not need religious faith to receive our compassion.

The Freedom to Say No.

If you voluntarily want to talk about faith, ask spiritual questions, or request prayer, you are welcome to do so. Staff and volunteers may respond respectfully to those requests without pressure, judgment, or expectations. You are free to explore, disagree, or end the conversation whenever you choose. A conversation about faith should always be freely chosen - not something someone feels obligated to have.

The Freedom to Ask Questions.

You have the right to decline prayer, spiritual conversations, religious materials, worship, or participation in faith-based gatherings. You may also end a spiritual conversation or activity at any time. You do not have to explain your decision. Saying no to religious participation will never mean saying no to otherwise available assistance.

Spiritual Care Is Available by Choice. Never by Requirement.

Micah Mission recognizes that spiritual encouragement can be meaningful to individuals who freely seek it. For those who voluntarily request prayer, spiritual conversation, or faith-based encouragement, staff and volunteers may respond respectfully. However, our responsibility to provide community services is separate from an individual's decision to participate in spiritual activities.
Staff and volunteers do not initiate religious appeals, invitations to prayer, or efforts to encourage conversion while providing community assistance. Spiritual participation is never required, expected, or used to influence access to services. Individuals who request spiritual care remain free to decline or discontinue that interaction at any time.

We will respect your beliefs, your boundaries, and your decisions - without making our assistance conditional upon any of them.

Respect Is Not Agreement. It Is Recognition of Human Dignity.

We recognize that people will not always share the same beliefs, experiences, or perspectives.
We do not have to agree on matters of faith to treat one another with dignity.
We do not have to share the same convictions to build meaningful relationships.
And we do not have to believe the same things to recognize the humanity
and worth of the person standing in front of us.

At Micah Mission and the H.U.B., your freedom of belief will be respected,
your personal choices will be honored,
and your welcome will never depend on religious agreement.

EQUAL ACCESS TO SERVICES

The Same Welcome. The Same Dignity.
The Same Commitment to Fair Access.

Practical assistance guided by need, fairness, and respect
not religious belief or personal identity.

At Micah Mission and the H.U.B., we believe access to practical assistance should never depend on whether someone shares our faith, agrees with our beliefs, or comes from a particular background. People come through our doors for many reasons.
Some are experiencing homelessness or housing instability. Others are struggling to afford food, clothing, or basic necessities. Some are facing unemployment, financial hardship, family challenges, or unexpected circumstances. And some simply need a safe, welcoming place to connect with others and find a little breathing room.
We do not require people to prove that they deserve compassion. Our responsibility is to provide available services fairly, consistently, and with respect for every person's dignity.
We serve people because they matter - not because they meet our personal expectations.

Our Equal Access Commitment

  • Micah Mission is committed to providing its community services fairly, consistently, and without unlawful discrimination.
  • Access to available assistance will be determined by legitimate program requirements, individual needs, available resources, capacity, safety considerations, and applicable law.
  • Religious belief or participation will never be a condition of receiving otherwise available assistance.
  • No individual will receive preferential access, additional benefits, or more favorable treatment because they identify as Christian, share Micah Mission's beliefs, participate in prayer, or attend faith-based activities.
  • Likewise, no individual will be denied, delayed, deprioritized, or treated less favorably because they practice another religion, hold different beliefs, have no religious beliefs, or decline spiritual participation.
  • Micah Mission will not use its services to pressure individuals toward religious participation or conversion.
  • Our commitment is to provide available assistance according to fair program standards—not religious preference, personal prejudice, or discriminatory practices

Community Meals & Food Assistance

Clothing & Hygiene Assistance

Food assistance and community meals are provided without requiring religious belief, prayer, worship, or participation in religious instruction. Individuals are not expected to share Micah Mission's Christian faith or participate in spiritual activities to receive otherwise available food assistance. Access is guided by legitimate program requirements and available resources. No one should have to choose between receiving food and participating in religion.
Clothing, hygiene supplies, and other available personal-care assistance are provided without religious conditions or discriminatory treatment. Individuals are not required to participate in prayer, discuss religious beliefs, or attend faith-based activities to receive available assistance. Our goal is to help people meet essential needs while respecting their privacy, dignity, and personal circumstances. Basic human needs deserve a compassionate response - not religious conditions.

Community Resources & Referrals

Information, community resources, referrals, and assistance connecting with other service providers are offered without discrimination or religious requirements. Individuals seeking support related to housing, employment, healthcare, legal assistance, or other community resources will be treated fairly and respectfully. Referrals may depend on the eligibility requirements and availability of outside organizations. Our role is to help people find pathways forward - not place unnecessary barriers in their way.

Community Hospitality & Connection

The H.U.B. is intended to be a place where people can experience welcome, connection, and a sense of belonging. Individuals are not required to identify with a particular religion, share Micah Mission's beliefs, or participate in spiritual activities to be treated as valued members of our community. We are committed to creating an environment where people are welcomed with dignity and respect. You do not have to believe what we believe to belong in the community we are building.

Programs & Special Services

Micah Mission may offer programs designed to address particular community needs, including services for specific populations or circumstances. These programs may have legitimate eligibility requirements related to their purpose, available resources, safety, or applicable law. Such requirements will be applied fairly and consistently and will not be used as a pretext for unlawful discrimination or religious exclusion. A program may have specific eligibility requirements. A person's dignity and welcome do not.

Collaboration & Partner Services

Micah Mission collaborates with community organizations and service providers to help individuals access additional resources and support. When partner organizations provide services at the H.U.B., we expect those activities to be conducted with respect for human dignity, applicable nondiscrimination requirements, and the voluntary nature of religious participation. Partner organizations may maintain their own lawful program eligibility requirements and service limitations. Our partnerships should expand opportunities for assistance - not create unnecessary barriers to receiving it.

Fair Eligibility. Reasonable Accommodations. Respectful Treatment.

  • Micah Mission is committed to administering its programs fairly and consistently.
  • We recognize that not every service will be available to every person at every time.
  • Some programs may have requirements related to age, specific needs, program purpose, funding restrictions, available resources, or safety.
  • These requirements must be legitimate, consistently applied, and compliant with applicable law.
  • We are committed to making reasonable accommodations for individuals with disabilities as required by law and to considering accessibility needs when providing services.
  • We also recognize that language, disability, transportation, documentation, and other practical circumstances can create barriers to accessing assistance.
  • When possible and appropriate, we will work with individuals to identify reasonable ways to address those barriers or connect them with other available resources.
  • When we cannot provide a particular service, we remain committed to treating the individual with dignity, explaining applicable limitations respectfully, and offering available alternatives when possible.

Your Immigration Status Does Not Determine Your Welcome.

  • Micah Mission welcomes individuals and families regardless of citizenship or immigration status.
  • We recognize that concerns about documentation or immigration status may prevent people from seeking needed assistance.
  • We do not believe those concerns should become barriers to compassion, dignity, or human connection.
  • For services that do not legally require verification of citizenship or immigration status, Micah Mission will not impose such verification as an additional condition of assistance.
  • Some programs or outside referrals may have eligibility or documentation requirements established by law or the organizations providing those services.
  • Those requirements will be communicated respectfully and will not be used as a pretext for discrimination.
  • Every person deserves to be treated with dignity, regardless of where they were born or the circumstances that brought them to our community.

Help Should Never Come With a Test of Belonging.

People come to Micah Mission carrying different stories, challenges, hopes, and needs. Some need food. Some need clothing or hygiene assistance. Some need help finding resources or navigating difficult circumstances. And some simply need a place where they can feel welcomed, respected, and seen. We do not believe anyone should have to prove they belong before being treated with compassion.
Our commitment is to provide available assistance fairly, without discrimination, and without religious conditions. At Micah Mission and the H.U.B., we serve because people matter. Every person. Every story. Every circumstance.

OUR RESPONSIBILITY TO EVERY PERSON

Our Commitment
Is Everyone's Responsibility.

The standards we expect from everyone
who represents Micah Mission and the H.U.B.

At Micah Mission and the H.U.B., our commitment to dignity, nondiscrimination, and religious freedom must be reflected in more than the words we publish. It must be demonstrated through the actions of every person who represents our organization.
Whether someone is serving a meal, distributing clothing, helping with hygiene services, connecting individuals to community resources, or simply offering a welcoming conversation, the way we treat people matters. Every interaction is an opportunity to communicate dignity, respect, and genuine compassion.
Our leadership, staff, volunteers, and representatives are expected to uphold Micah Mission's nondiscrimination, equal access, and non-proselytizing standards. No person's personal opinions, religious convictions, or individual preferences may override these organizational commitments while representing Micah Mission.

Our Standards for Everyone Who Serves

All individuals acting on behalf of Micah Mission are expected to uphold our commitment to nondiscrimination, equal access, personal dignity, and freedom from religious coercion. These expectations apply to leadership, staff, volunteers, and other individuals representing Micah Mission while participating in organizational activities or providing services.
Everyone serving on behalf of Micah Mission is expected to:
  • Treat every individual with dignity, courtesy, and respect.
  • Provide assistance without unlawful discrimination or religious favoritism.
  • Respect personal beliefs, identities, backgrounds, and boundaries.
  • Follow legitimate program eligibility, safety, and service-delivery requirements.
  • Refrain from religious coercion, pressure, or proselytizing during community service delivery.
  • Respect the right of every person to decline religious participation without consequences for otherwise available assistance.
  • Respond appropriately to concerns about discrimination, religious pressure, or mistreatment.

Representing Micah Mission means accepting responsibility for how our actions affect the people we serve.

Treat Every Person With Dignity.

Provide Assistance Without Favoritism.

  • Every individual must be treated with courtesy, compassion, patience, and respect.
  • Staff and volunteers are expected to avoid judgmental language, degrading comments, discriminatory behavior, or assumptions about a person's identity, circumstances, or beliefs.
  • People seeking assistance should never be made to feel ashamed, inferior, or unwelcome because of their needs or personal history.
  • Dignity must be reflected in how we speak, listen, serve, and respond.
  • Staff and volunteers must provide available assistance according to legitimate program standards, individual needs, and organizational procedures.
  • Religious beliefs, personal relationships, identity, background, or agreement with Micah Mission's convictions must not be used to provide preferential treatment or unfairly restrict services.
  • Decisions about assistance must be guided by fairness, consistency, and applicable requirements.
  • Our responsibility is to serve fairly - not decide who is more deserving based on personal preference.

Respect Personal Beliefs & Boundaries.

  • Every person has the right to their own religious beliefs, personal convictions, identity, and boundaries.
  • Staff and volunteers must respect those choices without criticism, pressure, or attempts to change them during service delivery.
  • Individuals are not required to explain their beliefs, defend their identity, or disclose personal information unrelated to legitimate service requirements.
  • Respect does not require agreement. It requires recognizing the dignity and freedom of another person.

Never Use Assistance for
Religious Influence.

  • Staff and volunteers must not initiate religious appeals, invitations to prayer, requests for religious participation, or efforts to encourage conversion while distributing assistance or providing community services.
  • Food, clothing, hygiene assistance, resource connections, and other services must never be used to influence someone's religious beliefs or participation.
  • No person may be pressured to engage in spiritual activities or made to feel that religious participation is expected.
  • We will never make someone listen to our faith in order to experience our compassion.

Honor Voluntary Requests
for Spiritual Care.

Take Concerns Seriously.

  • When an individual voluntarily requests prayer, spiritual encouragement, or a conversation about faith, staff and volunteers may respond respectfully.
  • These interactions must remain free from pressure, manipulation, or expectations of religious agreement.
  • Individuals may decline or end the conversation at any time.
  • Participation or nonparticipation must never influence access to otherwise available assistance.
  • Spiritual care is a response to someone's personal choice - not a condition attached to our services.
  • Staff and volunteers are expected to take concerns about discrimination, religious pressure, harassment, or inappropriate treatment seriously.
  • Concerns should be communicated through Micah Mission's designated reporting process rather than dismissed, ignored, or handled in a way that discourages someone from speaking up.
  • Retaliation against an individual for raising a concern in good faith is prohibited.
  • Accountability is part of treating people with dignity.

Clear Boundaries. Genuine Compassion.

During community service delivery, Micah Mission staff and volunteers will not initiate religious appeals, invitations to prayer, requests for religious participation, or efforts to encourage conversion. This applies when serving meals, distributing clothing or hygiene supplies, providing community resources, offering referrals, and carrying out other practical assistance activities. If someone voluntarily requests prayer or a conversation about faith, staff and volunteers may respond respectfully, provided the interaction remains voluntary and does not interfere with fair access to assistance.
Individuals may decline or discontinue spiritual conversations at any time.
No one should ever feel that accepting help from Micah Mission means accepting our religious beliefs.

Our Commitment Extends to Those Serving Alongside Us.

  • Micah Mission values collaboration with community organizations, service providers, and individuals who share a commitment to supporting people facing hardship.
  • When individuals or partner organizations participate in services under Micah Mission's direction or represent Micah Mission in community activities, they are expected to respect our nondiscrimination, equal access, and non-proselytizing standards.
  • Independent partner organizations may maintain their own lawful policies and program requirements.
  • However, activities conducted as part of Micah Mission's service delivery must respect the dignity, religious freedom, and fair treatment of the people we serve.
  • Our partnerships should strengthen the welcome we extend - not weaken the commitments we make.

Clear Expectations. Consistent Accountability.

  • Micah Mission is committed to communicating these standards to the individuals who represent our organization.
    Staff and volunteers are expected to understand and follow our nondiscrimination, equal access, and non-proselytizing commitments while providing services.
  • Concerns about conduct that may violate these standards will be taken seriously and reviewed through the organization's established leadership and accountability procedures.
  • When concerns are substantiated, Micah Mission will determine appropriate corrective action consistent with applicable law and organizational responsibilities.
  • Our commitment to dignity includes a responsibility to address conduct that undermines it.

The Way We Treat People Is Part of Our Mission.

We believe compassion is demonstrated through actions. Through the way we welcome someone. The way we listen. The way we respond to a need. And the way we treat people whose lives, beliefs, and experiences may be very different from our own.
Everyone who represents Micah Mission carries a responsibility to reflect our commitment to dignity, fairness, and respect. We cannot claim to welcome everyone if our actions communicate otherwise.
At Micah Mission and the H.U.B., we are committed to making sure the way we serve reflects the promises we make.

ACCOUNTABILITY & YOUR RIGHT TO SPEAK UP

Your Voice Matters.
Your Concerns Will Be Heard.

You have the right to raise concerns without fear of retaliation
or losing access to otherwise available services.

  • At Micah Mission and the H.U.B., we believe accountability is an essential part of treating people with dignity.
  • We recognize that even organizations committed to compassion and fairness must be willing to listen when someone believes they have been treated inappropriately.
  • Our commitment to nondiscrimination, equal access, and religious freedom includes the responsibility to take concerns seriously.
  • If you believe you have experienced discrimination, religious pressure, unfair treatment, harassment, or conduct inconsistent with our organizational commitments, we want you to have a way to speak up.
  • You do not need to share our faith, agree with our leadership, or fear losing access to assistance because you raise a concern.
  • Your voice matters. Your dignity matters. And your right to be treated fairly matters.

Our Commitment to Accountability & Protection Against Retaliation

  • Micah Mission prohibits retaliation against individuals who raise concerns in good faith about discrimination, religious pressure, unequal access to services, harassment, or other conduct inconsistent with our organizational policies.
  • Individuals may raise concerns about their own experiences or report conduct they have witnessed involving another person.
  • No individual will be denied, delayed, deprived of, or treated less favorably in receiving otherwise available services because they have submitted a concern, requested a review, or participated in a complaint process in good faith.
  • Staff, volunteers, leadership, and representatives of Micah Mission are expected to cooperate appropriately with the review of concerns and refrain from intimidation, threats, retaliation, or interference.
  • Concerns will be taken seriously and reviewed fairly, with appropriate consideration for the privacy and dignity of everyone involved.
  • Raising a concern should never place someone's welcome, dignity, or access to otherwise available assistance at risk.

What Concerns Can You Raise?

You may raise a concern whenever you believe you have
experienced or witnessed conduct that conflicts
with Micah Mission's commitments.

Discrimination or Unequal Treatment

Religious Pressure or Proselytizing

Being denied assistance, treated differently, or made to feel unwelcome because of race, religion, disability, sexual orientation, gender identity, national origin, immigration status, or another protected characteristic.

Unfair Access to Services

Being pressured to pray, participate in religious activities, discuss religious beliefs, attend worship, or consider religious conversion while receiving community services.

Harassment or Disrespectful Conduct

Concerns that services have been withheld, delayed, prioritized, or administered unfairly based on religious participation, personal identity, or other discriminatory considerations.

Accessibility or Accommodation Concerns

Concerns about disability-related access, reasonable accommodation requests, or barriers that may prevent fair participation in available services.
Experiencing degrading comments, intimidation, harassment, inappropriate conduct, or treatment that undermines personal dignity.

Retaliation for Speaking Up

Being threatened, intimidated, excluded, treated differently, or denied otherwise available assistance because you raised a concern or participated in a review.

You do not need to know whether a policy was violated
to raise a concern. If something does not seem right,
we want you to be able to tell us.

How to Raise a Concern

  • If you believe you have experienced or witnessed discrimination, religious pressure, unfair treatment, or another concern related to this policy, you may contact Micah Mission.
  • You may explain what happened in your own words.
  • You do not need to use legal terminology, identify a specific policy provision, or prepare a formal written complaint before reaching out.

Reporting Option 1 — Speak With Us in person

Micah Mission and the H.U.B.
921 West Laurel Avenue
Lompoc, California

You may ask to speak with a member of Micah Mission's leadership about a concern involving services or treatment.

Reporting Option 2 — Call us

(805) 260-6724

You may contact Micah Mission by phone to request a conversation about a concern.

Reporting Option 3 — Submit a Written Concern (Online or by Email)

By Email
Reporting Form
You may raise a concern even if you do not know
the name of the person involved or 
are unsure whether the conduct violated our policy.

What Happens After You Raise a Concern?

Micah Mission is committed to responding appropriately when concerns are brought to our attention. Under our complaint review process, the following steps guide how concerns are addressed.

1. Your Concern Is Received
A designated representative of Micah Mission receives the concern and identifies whether immediate action may be necessary to protect someone's safety, dignity, or access to services.

2. The Concern Is Reviewed
The concern is referred to an appropriate person in organizational leadership for review.
When appropriate, additional information may be requested from the individuals involved.

3. Privacy Is Respected
Information is handled with care and shared only as reasonably necessary to review the concern, respond appropriately, or meet legal obligations.

4. Appropriate Action Is Considered
When a concern is substantiated, Micah Mission determines appropriate corrective action consistent with organizational responsibilities and applicable law.

5. Follow-Up Is Provided When Appropriate
When contact information is available and circumstances permit, Micah Mission communicates with the individual who raised the concern regarding the review or next steps, while respecting the privacy of others.

Throughout this process, retaliation against individuals who raise concerns in good faith is prohibited.

Your Privacy and Dignity Matter.

We recognize that raising a concern can be difficult, particularly when someone depends on community services or is experiencing personal hardship. 

Micah Mission is committed to handling concerns with sensitivity, discretion, and respect.

Information shared during a complaint process will be handled carefully and disclosed only as reasonably necessary to review the concern, respond appropriately, or comply with applicable law.

While complete confidentiality cannot be guaranteed in every circumstance, we will seek to protect personal information and avoid unnecessary disclosure.

No person should be discouraged from raising a legitimate concern because they fear embarrassment, judgment, or retaliation.

Speaking Up Will Never Cost You Your Welcome.

You have the right to raise concerns about how you or someone else has been treated. You have the right to ask questions about our policies. You have the right to report discrimination, religious pressure, or unfair treatment. And you have the right to do so without retaliation.

Micah Mission prohibits retaliation against anyone who raises a concern in good faith or participates in a complaint review. Your willingness to speak up will never be used as a reason to deny, delay, or reduce otherwise available assistance.

Accountability Is Part of Compassion.

We believe that treating people with dignity includes being willing to listen
when someone believes we have fallen short.
We will not always get everything right.
But we can commit to taking concerns seriously,
examining our actions, and responding with integrity.
We believe that genuine compassion requires humility.
And humility means recognizing that we must remain
willing to listen, learn, and improve.

At Micah Mission and the H.U.B., our commitment
is not simply to say that everyone is welcome.
It is to remain accountable for making that welcome real.

QUESTIONS & CLEAR ANSWERS

Questions Are Welcome.
The Answers Should Be Clear.

Understanding your rights, your welcome,
and our commitment to serving everyone.

We understand that people may have questions about receiving assistance from a Christian organization. Will I be welcomed if I believe differently? Will I be expected to pray? What if I don't believe in God? Will I be treated differently because of who I am? These are important questions, and you deserve clear answers.

At Micah Mission and the H.U.B., our Christian faith inspires our commitment to serving others. But it does not determine who is welcome, who deserves respect, or who may receive otherwise available assistance. You do not have to believe what we believe to experience the compassion that inspires us.
Do I have to be Christian to receive assistance?
No. Absolutely not.
Micah Mission is a Christian organization, but you do not have to be Christian, believe in God, attend church, or share our religious beliefs to receive otherwise available assistance.
Our faith inspires us to serve. It is never a requirement placed upon the people we serve.
We serve because of what we believe - not because of what you believe.
What if I practice another religion or don't believe in God?
You are welcome. Period.
Whether you are Christian, Jewish, Muslim, Buddhist, Hindu, follow another religion, identify as atheist or agnostic, or have no religious beliefs, you are equally welcome at Micah Mission and the H.U.B.
You do not need to explain, defend, or change your beliefs to receive otherwise available assistance.
Your religious beliefs - or your decision not to believe—will never determine your welcome.
Are LGBTQ+ individuals welcome at Micah Mission and the H.U.B.?
Yes. Everyone means everyone.
Micah Mission is committed to providing community services without unlawful discrimination based on sexual orientation, gender identity, or gender expression.
LGBTQ+ individuals are welcome and entitled to the same dignity, respect, and fair access to otherwise available assistance as everyone else.
No one is required to agree with Micah Mission's religious beliefs or teachings to receive assistance.
Your identity does not determine your worth, your welcome, or your right to be treated with dignity.
Do you serve undocumented individuals and families?
Yes. Micah Mission welcomes individuals and families regardless of citizenship or immigration status.
We recognize that people facing immigration-related uncertainty may also experience food insecurity, housing instability, financial hardship, or other challenges.
For services that do not legally require citizenship or immigration verification, Micah Mission does not impose those requirements as an additional condition of assistance.
Some programs or outside referrals may have eligibility or documentation requirements established by law or the organizations providing those services.
Your immigration status does not determine your dignity or your welcome at the H.U.B.
Do I have to pray before receiving a meal or other assistance?
No. Prayer is never required to receive otherwise available assistance.
You do not have to participate in prayer, bow your head, join a religious activity, or express religious agreement to receive food, clothing, hygiene assistance, or other available services.
Our staff and volunteers will not initiate invitations to prayer while providing community services.
If you voluntarily request prayer, someone may respond respectfully.
Saying no to prayer will never mean saying no to assistance.
Do I have to listen to a religious message to receive food?
No. Religious participation is not a condition of receiving otherwise available food assistance.
Micah Mission offers community meals and also hosts voluntary faith-based gatherings, including Soup, Salad & Care for the Soul.
Some gatherings include an inspirational message rooted in our Christian faith.
You are not required to agree with a religious message, participate in prayer, or profess religious belief.
Choosing not to participate in religious activities will not affect your access to other available community services.
Our assistance is never intended to be used as leverage for religious participation.
Will staff or volunteers try to convert me while providing assistance?
No. Micah Mission prohibits proselytizing during community service delivery.
Staff and volunteers will not initiate religious appeals, invitations to prayer, or efforts to encourage religious conversion while distributing assistance or providing community services.
We do not use food, clothing, hygiene assistance, community resources, or other services to influence someone's religious beliefs.
If you voluntarily ask to discuss faith, someone may respond respectfully.
We will never make you listen to our faith in order to experience our compassion.
Can I request prayer or spiritual encouragement?
Yes. If you freely choose to request prayer or spiritual encouragement, you are welcome to do so.
Micah Mission's Christian identity includes a commitment to compassionate spiritual care for those who voluntarily seek it.
Staff and volunteers may respond respectfully when someone initiates a request for prayer or a conversation about faith.
Participation is always voluntary, and you may decline or end the interaction at any time.
Spiritual care is available by choice - never by requirement.
Will I receive better assistance if I am Christian or participate in religious activities?
No. Religious belief or participation does not provide preferential access to assistance.
Micah Mission does not prioritize, increase, reduce, or withhold otherwise available services based on whether someone shares our Christian faith, participates in prayer, attends worship, or engages in spiritual activities.
Assistance is guided by legitimate program requirements, individual needs, available resources, capacity, safety considerations, and applicable law.
Sharing our faith does not make someone more deserving of assistance. Believing differently does not make someone less deserving.
Do I have to tell you what I believe or explain my religious background?
No. You do not have to disclose, explain, or defend your religious beliefs or nonbelief to receive otherwise available assistance.
You may choose to share personal information when it is relevant to a service you voluntarily request, such as spiritual care.
Otherwise, your religious beliefs are your own.
Your privacy and freedom of belief deserve respect.
Can I receive assistance if I disagree with Micah Mission's religious beliefs or values?
Yes. Agreement with our beliefs is never a requirement for receiving otherwise available assistance.
We recognize that people hold different religious convictions, personal values, and perspectives.
You are not expected to agree with Micah Mission's Christian teachings or participate in our faith.
We ask everyone who visits the H.U.B. to treat others respectfully and follow reasonable safety and program guidelines.
We do not have to believe the same things to treat one another with dignity.
Are all services available to everyone at all times?
Everyone is welcome, but individual services may have legitimate eligibility requirements or availability limitations.
Some programs may be designed for particular needs or populations. Services may also depend on available resources, capacity, safety requirements, or applicable law.
These requirements are applied fairly and consistently and are not used as a pretext for discrimination or religious exclusion.
When a particular service is unavailable, we remain committed to treating people respectfully and identifying other available resources when possible.
Our welcome is unconditional. Our responsibility is to provide available services fairly.
What if I experience discrimination, religious pressure, or unfair treatment?
We want you to be able to tell us.
If you believe you have experienced discrimination, religious pressure, harassment, unequal access to services, or conduct inconsistent with our commitments, you may raise a concern with Micah Mission.
You do not need to know whether a specific policy was violated before speaking up.
You may contact Micah Mission at:
Micah Mission and the H.U.B.
921 West Laurel Avenue
Lompoc, California
Phone: (805) 260-6724
You may ask to speak with organizational leadership about your concern.
Your concerns deserve to be heard and taken seriously.
Will I lose access to services if I report a concern?
No. Micah Mission prohibits retaliation against individuals who raise concerns in good faith.
You will not be denied, delayed, or treated less favorably in receiving otherwise available assistance because you reported discrimination, religious pressure, unfair treatment, or another concern involving our policies.
We are committed to reviewing concerns fairly and respecting the dignity and privacy of those involved.
Speaking up should never cost you your welcome.

Still Have Questions? You Are Welcome to Ask.

We believe people deserve clear answers about the organizations providing assistance in their community.
If you have questions about our policies, services, religious activities, or commitment to nondiscrimination, we welcome the opportunity to talk with you.
You do not have to share our beliefs to ask questions, raise concerns, or receive otherwise available assistance.
At Micah Mission and the H.U.B., we believe transparency, respect, and accountability are essential to building trust.
Everyone is welcome. Every person deserves dignity. And our commitment to both should always be clear.
Contact Micah Mission

OUR PROMISE TO EVERY PERSON

You Don't Have to Believe What We Believe
to Be Welcomed by Us.

At Micah Mission and the H.U.B., we believe every person deserves to be seen, valued, respected, and treated with dignity. Not because of what they believe. Not because of where they come from. Not because of how they identify. Not because of their circumstances, their history, or the challenges they face. But because every person has inherent worth.

Our Christian faith inspires us to act justly, love mercy, and walk humbly. It calls us to serve our neighbors with compassion, generosity, and humility. But our faith will never become a requirement placed upon someone seeking assistance. You do not have to share our beliefs, participate in our faith, or agree with our convictions to receive otherwise available services. We are committed to welcoming people without unlawful discrimination, respecting their freedom of belief, and providing assistance without religious pressure or conditions.

Our Faith Is the Reason
We Open Our Doors.
It Will Never Be a Reason
We Close Them to Anyone.

We know that words alone are not enough. Our commitment must be reflected in the meals we serve, the assistance we provide, the conversations we have, the partnerships we build, and the way we treat every person who comes through our doors.
We will not always get everything right. But we are committed to listening, learning, remaining accountable, and continually working to make our welcome more than a statement.
Because at Micah Mission, we believe hope should never be reserved for a select few. Hope belongs to everyone. And at the H.U.B., we are committed to making that hope visible through dignity, compassion, and practical action.
Find Hope
Contact Micah Mission